MissMalini’s Bitter Mango.
Mango Satin Body Con Dress
I’m not a hater, you know that; but what a shocker when my all time favorite clothing store Mango totally let me down in Mumbai :( The thing is I’m not particularly surprised at the snooty service at these stores anymore (because if you go shopping in your tattered unbranded jeans and sans makeup the sales girls often won’t give you the time of day in front of say, lady in full pancake and Jimmy Choos). But imagine my dismay when I find the perfect (and I mean purrfect) dress to wear to my party on Thursday and leave it at the store to be altered only to return three days later to find that my darling dress has been mercilessly manhandled.
(You know those million little breaks you get in the fabric if it catches on something?) As I point this out to the cashier I assume they will fix it/replace it/acknowledge the problem it’s Mango after all! No such luck. I get a matter-of-fact “well we already altered it”, and after several exasperated minutes where I’m explaining that I have never actually even taken the dress home so how is this my fault? I am told to come back tomorrow and see what the store manager says. So I’m down 5,000rs and no dress for Thursday. I have to say its not looking good and boy am I glad Zara is opening in Mumbai. *fingers crossed* their manager has some sort of people skills because I’m having my Pretty Woman moment right about now! Wish me luck, I’ll post the outcome of my Mango-dress saga here tomorrow.
(You know what’s really tragic though? While I was there I bought another dress, doh!)
Mango Metallic Sequin One Shoulder Dress
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November 18th, 2009 at 3:54 am
mals this is so common man..!! and i have had the same experience but ont sweat sweety you look good in anything but i do feel bad for the 5000 rs that you lost…
just treathen them with yur miss malini reporter and blog status and tell them you know imran khan personally and will amke sure that he never buys clothes from mango again
November 18th, 2009 at 9:56 am
Hahaha well lets see what they say I don’t wanna pull a reporter vibe will post what they eventually do though!
November 18th, 2009 at 9:57 am
P.S. I doubt Imran shops at Mango anyway lol
November 18th, 2009 at 11:21 am
We just posted Anusha in the one-shouldered dress. Now you have to send us a pic. We’ve got to do a Ditto: Who wears it better! ;)
November 18th, 2009 at 12:40 pm
Er…I feel like I would loose that Payal! Lol :)
November 18th, 2009 at 9:01 pm
I don’t think Mango is as good as it used to be. Their quality has deteriorated. Plus they have such a diff collection all over the place. India’s pretty good, but their NYC store is just plain trashy. I still shop there once in a while, but not half as much as I used to. Zara is infinitely better! Better styles and better quality.
But that’s quite a horror story. Good luck with getting it fixed. You should push till they replace it or something. REALLY.
November 18th, 2009 at 9:42 pm
Yeah so I went back today and Rosalyn the manager was amazingly sweet (will wait to see what shape I get the new dress in tomorrow before I blog about it though) if all goes well will wear it tomorrow night!
November 20th, 2009 at 2:28 pm
How very odd that a) Mango staff actually think they’re important enough to be snobby to customers (no offence honey, but you’re in the same league as H&M and they’ve got cuter stuff) and b) you can actually get stuff altered at a Mango store.
This must be a very India specific thing because I’m sure I’ve been to Mango stores in Spain and the US and seen no altering services on offer.
November 21st, 2009 at 12:47 am
THalassa, I was thinkin the same thing – Mango hardly qualifies as a snob store lol.. perhaps the regular stores here are perceived as more special in India.